Shipping policy

At The Living Plus, we take pride in offering a wide range of high-quality products from suppliers around the world. Due to the diverse origins of our products, delivery times may vary.

Order Confirmation

Once we receive your order, we will send you a confirmation email. This email serves as an acknowledgment that we have received your order and are processing it.

Supplier Confirmation

After confirming your order, we will contact our suppliers to ensure the products are in stock and ready for shipment.

Stock Availability

In the rare event that the products are not available in stock or if the delivery time is expected to exceed the usual timeframe, The Living Plus reserves the right to cancel the order to avoid any inconvenience to our customers. For more information please check our Refund Policy.

Shipping

For our valued customers in Australia, we are committed to transparency and keeping you well-informed. In the majority of cases, we aim to deliver products within 2 weeks. However, some items may arrive sooner, while others might take a bit longer. 

Although we offer free shipping to all state capital cities and major metropolitan suburbs throughout the country, in very rare instances, certain remote areas may necessitate an additional shipping charge or be unable to deliver. In these instances, The Living Plus reserves the right to cancel any order. For more information please check our Refund Policy.

Please be aware that The Living Plus is not responsible for delays due to unexpected situations such as strikes, floods, or other Force Majeure events that cause supply disruptions. Additionally, The Living Plus is not responsible for delays or issues related to incorrect delivery addresses or inaccurate or inadequate delivery information provided by the customer.

Contact Us

If you have any concerns or questions about your order, please feel free to contact us. We are here to assist you and ensure you have the best shopping experience possible.